Returns & Exchanges
At V. Chapman, we want you to feel beautiful in your purchase; if you are not completely satisfied, we accept returns and exchanges on unworn, tagged items within 14 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Follow the prompts to download and print your prepaid shipping label, which will be sent directly to your email address.
Package Your Items
Securely pack your garments in their original packaging with all designer tags attached and include the provided packing slip.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing